Privacy Policy
This Privacy Policy ("Policy") outlines how [JiaYu Chemical] ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "user") who access or use our website [Website URL] (the "Website") and any related services, features, or content offered by us (collectively, the "Services").
By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Policy, including the collection and use of your personal information as described herein. If you do not agree with this Policy, please do not access or use our Website or Services.
1. Information We Collect
We may collect two types of information from you: personal information and non-personal information.
1.1 Personal Information
Personal information refers to data that can be used to identify, contact, or locate a specific individual. We may collect the following personal information when you interact with our Website or Services:
Contact information, such as your name, email address, phone number, and mailing address (when you register an account, subscribe to our newsletter, fill out a contact form, or make a purchase).
Account credentials, including your username, password, and security questions (for account registration and authentication).
Payment information, such as credit card details, bank account information, or other payment method details (when you make a purchase or engage in financial transactions through our Services).
Demographic information, such as your age, gender, occupation, and geographic location (when voluntarily provided by you or derived from your use of the Services).
Other personal information you choose to provide, such as feedback, comments, or content you submit through the Website (e.g., reviews, forum posts).
1.2 Non-Personal Information
Non-personal information refers to data that cannot be used to identify a specific individual. This information is typically collected automatically as you use our Website or Services and may include:
Technical information, such as your IP address, browser type and version, operating system, device type, device ID, and internet service provider.
Usage information, such as the pages you visit on our Website, the time and date of your visits, the duration of your sessions, the links you click, and other interactions with the Website and Services.
Cookies and similar tracking technologies (see Section 3 for more details).
2. How We Use Your Information
We use the information we collect from you for the following legitimate purposes:
To provide, operate, and maintain the Website and Services, including processing your requests, delivering products or services you have purchased, and facilitating communication with you.
To improve and enhance the Website and Services, such as analyzing user behavior, identifying trends, and making technical, functional, or content-related improvements.
To personalize your experience, including tailoring content, recommendations, and advertisements to your interests and preferences.
To communicate with you, such as sending you newsletters, updates, promotional materials, and important notices (you can opt out of non-essential communications at any time as described in Section 7).
To ensure the security and integrity of the Website and Services, including detecting and preventing fraud, unauthorized access, and other illegal activities.
To comply with legal obligations, such as responding to legal requests, enforcing our terms of service, and protecting our rights, property, or safety, as well as the rights, property, or safety of our users or others.
For other purposes with your explicit consent.
3. Cookies and Similar Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to collect and store non-personal information about your use of the Website and Services.
Cookies: Small text files placed on your device when you visit the Website. They help us recognize your device, remember your preferences, and track your interactions with the Website. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, some features of the Website may not function properly if you disable cookies.
Web Beacons/Pixels: Tiny graphics embedded in web pages or emails that allow us to track user activity, such as whether you have opened an email or visited a specific page.
Local Storage: Technologies that store data on your device locally (e.g., HTML5 local storage) to improve the performance and functionality of the Website.
We may also allow third-party service providers (such as analytics providers, advertising networks, and social media platforms) to use cookies and similar technologies on our Website. These third parties have their own privacy policies, and we are not responsible for their practices.
4. How We Disclose Your Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent. However, we may disclose your information in the following circumstances:
To our trusted third-party service providers who assist us in operating the Website and Services, such as payment processors, hosting providers, analytics providers, marketing agencies, and customer support services. These service providers are only authorized to use your information to perform the services they are contracted to provide and are required to maintain the confidentiality of your information.
To third parties in connection with a merger, acquisition, sale of assets, or other business transaction. If we undergo such a transaction, your personal information may be transferred to the acquiring entity as part of the business assets.
To comply with applicable laws, regulations, legal processes, or government requests (e.g., subpoenas, warrants).
To protect our rights, property, or safety, as well as the rights, property, or safety of our users or others (e.g., in response to suspected fraud, abuse, or illegal activity).
With your explicit consent or at your direction.
5. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Implementing technical and organizational security measures, such as encryption, firewalls, access controls, and regular security audits.
Restricting access to personal information to only those employees, contractors, and third-party service providers who need it to perform their job functions and who are bound by confidentiality obligations.
Training our staff on data protection and security best practices.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, and you acknowledge and accept the inherent risks associated with using the Website and Services.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.
The retention period may vary depending on the type of information and the purpose for which it is used. For example:
Account information is retained for as long as your account is active or until you request its deletion.
Transaction information is retained for the period required to comply with tax and financial reporting obligations.
Communication records are retained for as long as necessary to address customer inquiries or resolve disputes.
7. Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable data protection laws. These rights may include:
Access: The right to request access to the personal information we hold about you.
Correction: The right to request correction of any inaccurate or incomplete personal information we hold about you.
Erasure: The right to request the erasure of your personal information, subject to certain exceptions (e.g., if we need to retain the information to comply with legal obligations).
Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances (e.g., if you dispute the accuracy of the information).
Data Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format, or to have it transferred to another data controller, where technically feasible.
Objection: The right to object to the processing of your personal information for certain purposes (e.g., direct marketing).
Withdrawal of Consent: The right to withdraw your consent to the processing of your personal information at any time (where processing is based on consent). Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided in Section 10. We may require you to provide proof of identity to verify your request and ensure the security of your personal information. We will respond to your request within a reasonable time frame as required by applicable law.
You may also opt out of receiving non-essential communications (such as promotional emails) by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out, we may still send you essential communications (such as account updates, service-related notices, or legal information).
8. Third-Party Links and Services
Our Website may contain links to third-party websites, services, or content (collectively, "Third-Party Services"). This Policy applies only to our Website and Services, and we are not responsible for the privacy practices or content of any Third-Party Services.
When you access Third-Party Services through our Website, you are subject to the privacy policies and terms of service of those third parties. We encourage you to review the privacy policies of any Third-Party Services before providing them with your personal information.
9. Children's Privacy
Our Website and Services are not intended for use by children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child in violation of applicable law, we will take steps to delete that information as soon as possible. If you believe that a child has provided us with personal information, please contact us using the contact information provided in Section 10.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technological developments. When we make changes, we will revise the "Last Updated" date at the bottom of this Policy.
We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the Website and Services after the effective date of any changes constitutes your acceptance of the updated Policy. If you do not agree with the updated Policy, please stop using the Website and Services.
